E-mail to a board
Every board can have its own e-mail address. Forward a request, a note to yourself or a message from a phone – it becomes a card: the subject is its title, the text its description.
Turn it on
Section titled “Turn it on”- Board header → Settings → E-mail to this board.
- Switch on Turn on the board’s e-mail address. The board’s address appears – Copy it or save it in your contacts.
- Choose where New cards go to: a list, or The first list.
Only the board’s admins can turn it on or off. Members who may create cards see the address in the same place.
Who may send
Section titled “Who may send”- Members of the board who may create cards (contributors, editors, admins), from the address they sign in to Contals with. The card is created in their name.
- The sender must be verifiable: the receiving mail server checks the domain of the sender (DMARC, DKIM or SPF). A forged sender is refused.
- Mail from other addresses, auto-replies, bounce messages and mailing lists is refused. Nothing is ever sent back.
- Confidential boards have no e-mail address.
What a card takes from a mail
Section titled “What a card takes from a mail”- The subject (or, without one, the first line) becomes the title – up to 200 characters.
- The text becomes the description – up to 10,000 characters; a mail in HTML is converted to plain text, links keep their address, the signature after
--is left out. - Attachments are not added to the card yet; the description names them.
- Mails larger than 5 MB are refused.
A new address, the log
Section titled “A new address, the log”- New address replaces the address; the old one stops working at once. Useful when it reached the wrong people.
- Recent mails shows the last ten mails with what became of them – a card, or why it was refused. Contals keeps this log for 30 days with IDs and a fingerprint of the sender, never the address, the subject or the text.
Limits
Section titled “Limits”| Free | Team | Business | |
|---|---|---|---|
| Mails to board addresses per organization and day | 25 | 500 | 2,000 |
Turning the address on or off and a new address are recorded in the audit log.
See also
Section titled “See also”- Board settings
- Webhooks, Zapier and Make – the other direction: board events to other services