# FAQ

> Frequently asked questions about Contals – pricing, free roles, data location, apps and push notifications, imports, templates, volunteers, export, offline, AI, accessibility, and sign-in security.

Source: https://contals.com/docs/en/reference/faq/  
Last updated: 2026-10-20

Short answers to the questions people ask most about Contals. Each answer starts with the direct answer.

### What is Contals?

Contals is a web app for organizing work on Kanban boards – boards, lists and cards like Trello – made for teams with many projects and many helpers, such as churches, charities, associations and small teams.

### How much does Contals cost?

Contals charges per full member and month, in Swiss francs, euros or US dollars; volunteers, guests and viewers are free on every plan, and small teams use it for free. Every new organization starts with a 14-day trial of the Team plan without a card. Prices are early-access prices, monthly or yearly, and become final before the launch; see the [pricing page](/en/pricing/) and [plans and billing](/docs/en/settings/billing/).

### Who counts as a full member?

Owners, admins and members of a workspace – the people who create and organize boards. A person counts once per organization, however many workspaces they are in.

### Is there a discount for churches and charities?

Yes, on request, for churches and charities. Registered nonprofits ask for it on their organization's billing page: the Team plan free up to a number of full members and a discount on paid plans beyond that. See [plans and billing](/docs/en/settings/billing/#nonprofit-pricing).

### Where is my data stored?

In Cloudflare's EU jurisdiction: board data, database, queues and backups. Cloudflare is a US company, which the privacy policy discloses.

### Does Contals track me?

No tracking cookies and no advertising trackers. The website, these docs and the app's sign-in pages count visits with Fathom, a privacy-friendly analytics service without cookies; the sign-in pages report only the page type (such as `/join`), never the secret part of the link. Once you are signed in, Contals loads no statistics script. With Global Privacy Control or Do Not Track on in your browser, nothing is counted.

### Is there an app for iPhone or Android?

Not as a native app yet. Contals runs in the browser and can be installed on the home screen as a web app (PWA) that shows push notifications – on iPhone and iPad from iOS 16.4, once it is on the Home Screen. See [install the app and turn on push](/docs/en/guides/install-app/). Native apps may come later.

### Can I import from Trello?

Yes – one board or a whole Trello workspace at once. Export the boards from Trello as JSON (or connect with a Trello API key) and import them on the workspace's **Import** page: lists, cards, labels, checklists with their people and dates, custom fields, comments, due dates and reminders, covers, votes, locations, links between cards and attachments (files uploaded to Trello are copied afterwards). See [Switch from Trello](/docs/en/guides/trello-migration/). Asana, Jira, monday.com, ClickUp, Notion, Wekan and any CSV or Excel file work too: [Import from other tools](/docs/en/guides/import/).

### Are there templates?

Yes: built-in templates for church festivals, youth camps, services, confirmation classes, Christmas plays, club events, fundraisers and volunteer days, plus general projects, editorial calendars, onboarding and weekly planning – most with due dates counted from your date. You can also save your own boards as templates. See [templates, copy and move](/docs/en/boards/templates-copy-move/).

### How do volunteers take on tasks?

Invite them as volunteers – free on every plan. On a card they take an open checklist item with **I’ll do it** ("who brings the chairs?") and hand it back with **Give it back**; the simple view shows them what they need first. People without an account can answer a date poll or book a time on a public page. See [checklists and custom fields](/docs/en/boards/checklists-and-fields/) and [invitations and roles](/docs/en/team/invitations/).

### Can I see all boards at once?

Yes. Each workspace has a dashboard with open, overdue and done cards and each board's status, a calendar with every due date, and filters that work across boards. See [dashboard, calendar and filters](/docs/en/views/across-boards/).

### Can I get all my data out?

Yes. Export a board or a workspace as JSON with the history of the last 13 months at any time, on every plan; the whole organization at once on Team and Business. See [data export](/docs/en/data/export/).

### Does Contals work offline?

Partly. Open boards stay readable offline from a local copy; changes need a connection. See [offline and sync](/docs/en/data/offline-sync/).

### Do volunteers need to install anything?

No. Volunteers accept an e-mail invitation and use Contals in the browser, starting in the simple view. They can sign in with a link instead of a password. To answer a date poll or book a time they need no account at all.

### Does Contals use AI?

Only if your organization switches it on with its own AI model (OpenAI-compatible, Anthropic or Google Gemini): an assistant and AI features on cards, with a data policy you control. Contals sells no AI credits. AI assistants can also work with Contals through the API and the MCP server. See [your own AI model](/docs/en/ai/own-model/) and [AI agents](/docs/en/ai/agents/).

### Is Contals accessible?

Contals aims to meet WCAG 2.2 level AA and is partially conformant: everything works with the keyboard, and the simple view offers fewer buttons, larger text and plain words. The [accessibility statement](https://contals.com/en/accessibility/) lists the known limitations. See [simple view and accessibility](/docs/en/settings/simple-view/).

### Does Contals support single sign-on?

Yes: sign-in with Google, Microsoft and other providers, and single sign-on with SAML 2.0 or OpenID Connect per organization on every paid plan (Team and Business). See [sign-in methods and SSO](/docs/en/settings/sign-in/).

### Does Contals have two-factor sign-in?

Yes. Turn on two-factor sign-in on your profile with an authenticator app – you get single-use recovery codes for a lost phone – and add passkeys to sign in with your fingerprint, face or device PIN. Organization owners can require two-factor sign-in of everyone who works in the organization. See [two-factor sign-in and passkeys](/docs/en/settings/two-factor/).

### How do I delete my account?

On the profile page. Your personal data is erased after a 30-day grace period. See [account deletion](/docs/en/data/account-deletion/).
